Responsible Gaming

Introduction

At Spin Casino Online Pokies NZ, we're committed to promoting responsible gaming. Online pokies and casino games should be enjoyed purely as entertainment, not as a way to earn money or solve financial problems. Please gamble only with money you can afford to lose, and always set realistic expectations about your play.

Age Verification

You must be 18 years of age or older to access and use our services. This is a legal requirement in New Zealand. If you are under the legal gambling age, please do not proceed. We take age verification seriously and reserve the right to request proof of identity.

Warning Signs of Problem Gambling

Please be aware of these common warning signs that may indicate problem gambling:

• Chasing losses by gambling more to recover money you've lost
• Hiding your gambling activities or spending from family and friends
• Spending more time and money on gambling than intended
• Feeling anxious or irritable when trying to reduce gambling
• Neglecting work, study, or personal relationships due to gambling
• Borrowing money or going into debt to finance gambling
• Unsuccessful attempts to cut back or stop gambling
• Using gambling to cope with stress, anxiety, or depression
• Lying to others about the extent of your gambling
• Experiencing financial hardship as a result of your gambling

If you recognise any of these signs in yourself or someone you know, please reach out for support.

Self-Help Tools

We provide several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period
• Loss Limits: Set a maximum amount you're willing to lose in a session or over a period
• Reality Checks: Receive reminders during your gaming session to help you stay aware of your activity
• Self-Exclusion: Temporarily or permanently exclude yourself from your account for a period you choose
• Session Limits: Set a maximum time limit for each gaming session

Contact our customer support team to activate any of these tools at any time.

Support Organizations

If you're struggling with problem gambling, help is available. Please reach out to one of these trusted organisations:

New Zealand

• Problem Gambling Foundation – Free, confidential support
  Phone: 0800 664 262 | Website: www.pgf.nz
• Gambling Helpline – 24/7 helpline
  Phone: 0800 654 655

International Support

• GamCare (UK) – www.gamcare.org.uk
• GamStop (UK Self-Exclusion) – www.gamstop.co.uk
• Gambling Help Online (Australia) – www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada) – www.responsiblegambling.org
• National Council on Problem Gambling (USA) – www.ncpgambling.org

Call to Action

Your wellbeing is important to us. If you believe you or someone you know has a problem with gambling, please seek help immediately. There is no shame in reaching out—trained counsellors are available to provide confidential support. Contact the Problem Gambling Foundation (0800 664 262) or the Gambling Helpline (0800 654 655) today. Recovery is possible, and support is always available.